What We Do
The Tax Collector's Office provides billing and collection of real estate, personal property, and motor vehicle taxes. Taxes are billed and collected semi-annually on real estate and annually on motor vehicles and personal property.
To the Taxpayers of Waterford
Thanks to all of the taxpayers of Waterford for making fiscal tear 2021 (July 2020 - June 2021)
the highest tax collection rate in Waterford history!
For anyone that had received a Demand Notice in September and has not paid the bill, these bills will be turned over to the Rossi Law Office at the beginning of October for further collection. We have utilized Rossi Law for many years and they aid us in the collection of the unpaid tax bills for business personal property and motor vehicles.
We have also identified taxpayers who are starting to fall behind on their real estate taxes. Falling too far behind can create a large hole that can be difficult from which to extract oneself. When we identify these accounts, they are referred to our town attorneys and letters are mailed to each taxpayer asking them to contact this office in order to come up with a plan to pay off their taxes. By law, we cannot enter into a formal payment plan with a taxpayer, but partial payments can be made in order to become current. Should we not get a response to the attorney's letter, these accounts are escalated to the status of full collection through the attorney's office. A formal payment plan can be negotiated at that time or, if payment arrangements cannot be made, more stringent events can ensue including foreclosure. We certainly would prefer not to takes these courses of action, but the duty of this office is to collect the taxes as they are levied by the respective governing bodies of the Town of Waterford. Remember, none of these methods of collection need to be instituted if your taxes are paid in a timely manner.
You may make payments in the following ways:
By Mail: Checks should be made out to the Waterford Tax Collector and mailed with the appropriate payment coupon in the envelope provided.
Drop Box: There is a new drop box to the left of the stairs at the rear entrance to Town Hall. Please no cash payments in the drop box.
Online: Payments by credit card, Paypal, & bank draft can be made at the Waterford website www.waterfordct.org. Click on the "Online Payments" button on the home page and follow the "Pay/View Tax Bills" buttons. All of the instructions are on the webpages. The following fees apply to online payments:
Credit Card/Debit Card: 2.95%
Drafting from your Checking or Savings Account: Flat fee of $0.95
The Tax Office is open Monday - Friday 8:00 am - 4:00 pm;
Do You Need A Release At DMV?
Follow the 10-3-0 Rule!!
10-Day Hold on Personal Checks;
3-Day Hold On Online Payments;
0-Day Hold On Cash Payments or Certified Checks.
If you need an immediate release at DMV, please let us know!
Payments through our authorized collection agency, Rossi Law Office, can be made by credit card without additional credit card fees. There is a 24 hour hold on ALL payments made to the collection agency. Please take this into consideration if you need a DMV release.
If you have any questions, please call our office at
A NEW dropbox has been placed at the back entrance of Town Hall.
Tax payments or other mail for Town Hall departments may be placed in the box.
It will be checked on a regular basis throughout the business day.
Please remember that items placed in the dropbox are NOT DATED or time-stamped so if you have a time-sensitive event, please make sure that there is a postmark or other date-specific, legal marking on your item; otherwise you should mail the item so that it has a legal postmark.
Please, NO CASH PAYMENTS IN THE DROP BOX!
There are no separate taxing districts in the Town of Waterford
For information on sewer billing, call the Waterford Utility Commission: 860-444-5886
For information on water billing, call the City of New London: 860-447-5222