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1. How do I get a ride?

Call Senior Services at 860-444-5839.

2. Who is the service for?

We provide curb-to-curb transportation to Waterford residents who are sixty years of age and older and to disabled adults.

3. Where can I go?

Our service area includes Waterford, East Lyme, Niantic, and New London. We take people to physician appointments, outpatient testing, (x-rays, lab tests, etc.), physical therapy, salon/barbershop, and errands.

• Grocery shopping rides are available on Mondays.
• Transportation for retail shopping and errands is available on Thursday afternoons.
• Friday service is for medical rides only.

4. When can I go?

Service is provided Monday through Friday 8:45 am to 3:30 pm for routine, prescheduled appointments. The schedule may change due to inclement weather, staffing shortage, or mechanical problems. There is no service on holidays.

5. What does it cost?

The service is provided free of charge. Request to have a transportation registration packet mailed to you or download it from the forms section of this site. Once you return the form we will enroll you in the program and you can request rides.

• When calling to request a ride, be ready to provide the complete address of your destination, as well as the date and time of your appointment.
• The majority of reservation requests are taken from 9 am to Noon Monday through Friday. The office is open 8 am to 4 pm
• Requests for rides are taken on a first-come first served basis and the schedule fills quickly.